Started at the bottom now we’re here.

 This time last year Tyler and I started Family Plumbing and Heating, one year later we’re on the beach sipping mixed drinks and lighting cigars with hundred dollars bills….Just kidding, we just spent our weekend roughing in a house out in Weyburn. But seriously, it’s been a great year one. 

1 year anniversry.png       The past 12 months have flown by for Family Plumbing and Heating. Tyler and I took a big leap of faith starting up the company even though a lot of people around us told us it was too slow of an economy for a new plumbing contractor to make it. In extremely rare moments of weakness I will admit I had my doubts we wouldn’t need to pick up part time jobs to supplement our incomes. (Do people still sell Avon?) With assistance from friends in and out of the construction sector though we hit our stride as soon as we left the gate. We were also able to secure working relationships with some awesome property management companies within the city.

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We needed bring in some extra help for this year’s home show

  A major turning point was when we entered the 2019 Regina Spring Homeshow. It was our first major event as a company and it couldn’t have gone better. We were able to meet so many great people and introduce ourselves and our belief in building personal relationships while providing premium service. We can’t wait to come back for the 2020 Homeshow with an even bigger booth and even bigger prizes! Before the home show Family Plumbing was a full time gig for us, after the home show it became no days off. 

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We were able to raise over $700.00 for the YWCA

  Rounding out our first year we organized a barbecue fundraiser for the Regina YWCA where we were able to raise over seven hundred dollars for the Isabel Johnson Shelter. Tyler and I both work to put a lot of effort into making sure our company does whatever we can to help give back to the community that does so much for us. Along with our fundraisers we have also become a sponsor of the North Regina Little League and work with the Oxford House of Regina to help maintain and improve their homes.

  But none of this could be accomplished without the help of our friends and families supporting us and especially to all the great clients who have allowed us into their homes and gave us an opportunity. We look forward for things to come in Year Two!

Thanks

   Brenden

Summer BBQ!

Every once in a while, when the temperature outside is just right and somewhere out in space a couple of planets are lining up for the first time in a kajillion years… I really dig a burnt hot dog. Don’t ask me why I do, I don’t know. Any self respecting grill master looks at me in disgust when I make my request but dang if it doesn’t hit the spot!

But enough about my secret BBQ guilty pleasures, today’s post is about Family Plumbing and Heating’s upcoming fundraising BBQ. This Saturday, (July 13, 2019 in case you’re a little late to the party when you’re reading this) we are setting up a table outside the Canadian Tire in East Regina for a hot dog and hamburger sale. 

Tyler and I are always looking for ways for us to interact and give back to the community that has allowed our company to grow over the past year. Earlier this year we signed a multi year agreement with the North Regina Little League to become an official sponsor as well as help out around the dugout. Our next big outing is this coming weekend. Funds raised from the sale will go to help the Isabel Johnson Shelter. 

YWCA’s Isabel Johnson Shelter is a safe place for women and children in need. In 2017, they provided shelter for 72 women and 64 children. Sadly, they had to turn away 759 women and 291 children due to lack of space. In 2018, they were able to serve 367 women and 108 children. But again, an even larger number were turned away. 

We thought this would be the perfect organization for our fundraiser. We couldn’t think of anything better than making sure that kids and moms in our community have a safe place to live. We really want to be able to make a positive impact on the community that has given so much to us. And as always family is behind everything we do – we want our own families to be able to participate and give back too. We sure hope to see you there!

And that’s a wrap on the 2019 Spring Home Show! It was quite the weekend and was incredibly fun. Tyler and I had been working hard the past months getting our booth together. Neither of us had ever been in a trade show before so the experience was something new to both of us and we weren’t quite sure what to expect. We are already cooking up some ideas of what we would add to our booth for next year’s show. (Can you start planning too early? Is a laser light show allowed?)

We met a lot of great people and are thrilled with the exposure Family Plumbing and Heating received from being apart of the event. Thursday started off a little slow and had me second guessing our decision to enter the show but as I walked into the building at 1:10 Friday (Yes I know the doors opened at 1) and saw the lineup out the door of people waiting to get in, I knew we were in for a pretty busy weekend.

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If you asked us what we would do differently next year we would probably start by getting a bigger booth. This is both our first year in business and first time at the show so we decided to stay small so we wouldn’t over extend ourselves but we found while we were designing our booth that we were becoming too limited in what we wanted to display. We’d also like to develop more interactive displays for next year. Most of the plumbing/HVAC contractors that attended the show (us included) had quite a bit of product on hand, but if we can’t show off how it works is it really worth it? Third, I’d bring a dog. If this weekend taught me anything it’s that everyone has to stop and pet a puppy. The bed bug booth beside us had brought their bug sniffing dogs and were the stars of our row. Until I brought out the big guns….the kids!

Smith, Georgia, and Ginny showed up and were gracious enough to step in and act as my marketing team handing out pamphlets. Smith especially took to his new role in the company and showed us his inner used car salesmen. He was handing out pamphlets left, right and centre. At one point he turned to me with excitement

Smith: I’ve handed out 80 million flyers!

Me: Wow bud, good job.

Smith: If I hand out one more it will get all the way to the Mayor! Then the mayor will have to use you guys for his office.

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But there is no rest for Family Plumbing and Heating and no time to nurse our home show hangover. It’s back to work ASAP out in the field. Once we get back into our rhythm we will be able to draw for the awesome prizes we were giving away this weekend and contacting the winners. We would like to thank everyone who helped us with getting to the event and lended a hand this weekend. A special thanks goes out to our families, the suppliers who helped us out with our displays and prizes, and a big thank you to Colby and Amanda for helping out inside the booth. Hope to see everyone again next year.

– Brenden

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When is the best time to replace my boiler?

Recently Family Plumbing and Heating replaced a boiler for a home in South Regina. We were originally called on site for a no heat but after diagnosis, the conclusion was that replacement parts were going to be hard to source (if they were still even made) and the client’s money would be better spent on a new system. (The existing system was almost old enough to collect a pension!)

 

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Working tirelessly, we were able to bring this 1960’s system up to 2018 standards over the course of three days. Luckily we have been experiencing a fairly warm winter and Family Plumbing and Heating also provides portable heaters for our clients’ if they need to be without heat overnight. Now in the previous example when there is no other choice, replacements need to go in ASAP. But if possible, the best time to replace a boiler is in warm whether while it’s still operational.

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But why would I replace it when it still works? You’re going to have to hear me out on this one. Boiler replacements are not as straight forward as other heating systems. 9 times out of 10 furnace replacements are easily done in a day, while updating boilers systems can sometimes feel like you are starting from scratch. With all the work involved, the last thing you want as a technician is to feel rushed during an extensive install. And for the financial investment a homeowner is going to make would they want the technician to rush either? Doubtful.

This is why, if possible, homeowners should try and look ahead and plan for replacement before total failure and plan for a summer installation when turning the heat off is not a concern. Allow the technicians as much time as needed to ensure your installation receives the quality workmanship it deserves.

For any homeowners interested in the expected remaining life expectancy of their current heating system, Family Plumbing and Heating offers full system maintenances and free estimates on replacement systems.