If you’ve worked with me on a project, especially a larger build or renovation, you would know I’m constantly asking for feedback. I firmly believe open communication between homeowner and contractor is key to success. If there are questions or concerns, I want them brought up immediately so they can be addressed. Client feedback has recently led to Family Plumbing and Heating opening up it’s newest sewer cleaning division. That’s right, as of March 2020 we have expanded our list of provided services and we now are fully capable of inspecting, cleaning, and repairing clogged or broken drains.
Tyler first asked me my thoughts on opening the sewer division early last year. It didn’t take me long to respond with, “Ew, gross.” My mind formed a montage of all the clumps of decade old hair I’ve pulled from drains over the years. And let’s not forget, clumps of hair are what you find on a good day. Things can get REALLY messy with drain cleaning. But call after call come in every month from new and previous clients requesting our assistance with their drain issues. What homeowners have found helpful is that if their problem is severe enough and a major repair is needed, Family Plumbing are also trained red-sealed plumbers. While there are other drain cleaning companies in the city, not all of them have the experienced staff on hand to complete these repairs. Project completion time can be cut in half when you only require one single service contractor. Tyler wrapped up his shopping spree and rounded out the final pieces of equipment we needed. We now have an inspection camera which will allow us to essentially give your home’s sewer a colonoscopy. We also bought a Rigid K60, this machine is for cutting through the heavy doody (see what I did there) clogs and tree roots. In total, we can provide the following services:
Drain Cleaning: We’ve expanded from our previously limited capacity. From kitchen sinks to main sewers, it doesn’t matter the size of the pipe. We have 3 different units we can unleash to pound through almost anything.
Drain Inspection: As previously mentioned we have the inspection camera now that we can send down the pipes to get a better visual of the actual condition of your drainage system. Inspection cameras work well for pinpointing exact breaks in the line, reducing the extent of repairs needed.
Tree root removal: Anyone living in the older neighbourhoods of Regina knows exactly what I’m talking about. Tree roots breaking through the sewer wall causing blockages. Some homes have tree roots so bad they need this service once a year! (Which FYI, the city will reimburse you for. Even if it’s after hours!)
Sewer replacement: We always offered this one. This includes both replacing the inside drainage, and/or the pipes outside your home leading to the city sewer. This is where we shine the best and our experience takes over. Replacing the sewer in a basement can become a fairly good sized renovation and success rates increase 10X when done by an experienced crew of plumbers.
Family Plumbing isn’t satisfied until we are the premier destination for homeowners, as well as those within the industry. Tyler was the main proponent for expanding our services as he strongly feels without providing ALL sewer services, we are falling short of our client’s expectations. Ask and ye shall receive, clog and we shall clean.
Christmas season is in full swing. It’s an understatement to call this the busiest time of year. For Family Plumbing and Heating that statement rings true. We find ourselves either rushing late a night to a boiler that has decided to go dark on it’s homeowner, or putting in long days trying to complete construction projects before the new year. Temperature wise it’s been a pretty mild winter so far, so you won’t see me complaining. With the holidays arriving quickly I’d like to remind everyone again how important it is to have your furnace and boiler maintained to help ensure a warm and safe holiday. Please check out our previous blog entry detailing what makes up one of these maintenances.
Sometimes with all the running around and distractions life throws at us we forget what the holidays are all about. I don’t really want to get all mushy about the subject but it is important to take a moment and remind ourselves how fortunate we are and take some time to help those who are not. This year Family Plumbing and Heating participated in the 50th edition of Santa’s Anonymous, organized by 980 CJME.
Tyler and I took our children to Toys-R-Us and gave them carte blanche to pick out whatever they thought would be enjoyable to open up Christmas morning.These toys are used to help make Christmas morning a little more enjoyable for a child in need. It’s important to us as parents that we teach our children the importance of charity, especially during the holiday season. As well, one of Family Plumbing’s core principals is to ensure we always help out within the community where we can. We’re very appreciative to the community that allows us into their homes and businesses, it wouldn’t be fair if we didn’t give back.
Anyone else looking to help participate in Santa’s Anonymous can join them for wrap-day Saturday, December 14th. Activities begin at 8am at the Regina Food Bank.
This time last year Tyler and I started Family Plumbing and Heating, one year later we’re on the beach sipping mixed drinks and lighting cigars with hundred dollars bills….Just kidding, we just spent our weekend roughing in a house out in Weyburn. But seriously, it’s been a great year one.
The past 12 months have flown by for Family Plumbing and Heating. Tyler and I took a big leap of faith starting up the company even though a lot of people around us told us it was too slow of an economy for a new plumbing contractor to make it. In extremely rare moments of weakness I will admit I had my doubts we wouldn’t need to pick up part time jobs to supplement our incomes. (Do people still sell Avon?) With assistance from friends in and out of the construction sector though we hit our stride as soon as we left the gate. We were also able to secure working relationships with some awesome property management companies within the city.
A major turning point was when we entered the 2019 Regina Spring Homeshow. It was our first major event as a company and it couldn’t have gone better. We were able to meet so many great people and introduce ourselves and our belief in building personal relationships while providing premium service. We can’t wait to come back for the 2020 Homeshow with an even bigger booth and even bigger prizes! Before the home show Family Plumbing was a full time gig for us, after the home show it became no days off.
Rounding out our first year we organized a barbecue fundraiser for the Regina YWCA where we were able to raise over seven hundred dollars for the Isabel Johnson Shelter. Tyler and I both work to put a lot of effort into making sure our company does whatever we can to help give back to the community that does so much for us. Along with our fundraisers we have also become a sponsor of the North Regina Little League and work with the Oxford House of Regina to help maintain and improve their homes.
But none of this could be accomplished without the help of our friends and families supporting us and especially to all the great clients who have allowed us into their homes and gave us an opportunity. We look forward for things to come in Year Two!
Every once in a while, when the temperature outside is just right and somewhere out in space a couple of planets are lining up for the first time in a kajillion years… I really dig a burnt hot dog. Don’t ask me why I do, I don’t know. Any self respecting grill master looks at me in disgust when I make my request but dang if it doesn’t hit the spot!
But enough about my secret BBQ guilty pleasures, today’s post is about Family Plumbing and Heating’s upcoming fundraising BBQ. This Saturday, (July 13, 2019 in case you’re a little late to the party when you’re reading this) we are setting up a table outside the Canadian Tire in East Regina for a hot dog and hamburger sale.
Tyler and I are always looking for ways for us to interact and give back to the community that has allowed our company to grow over the past year. Earlier this year we signed a multi year agreement with the North Regina Little League to become an official sponsor as well as help out around the dugout. Our next big outing is this coming weekend. Funds raised from the sale will go to help the Isabel Johnson Shelter.
YWCA’s Isabel Johnson Shelter is a safe place for women and children in need. In 2017, they provided shelter for 72 women and 64 children. Sadly, they had to turn away 759 women and 291 children due to lack of space. In 2018, they were able to serve 367 women and 108 children. But again, an even larger number were turned away.
We thought this would be the perfect organization for our fundraiser. We couldn’t think of anything better than making sure that kids and moms in our community have a safe place to live. We really want to be able to make a positive impact on the community that has given so much to us. And as always family is behind everything we do – we want our own families to be able to participate and give back too. We sure hope to see you there!
So here we are. You’ve decided this year is the year you’re going to splurge and finally get out of the heat. You’re finally getting an air conditioner! Next, you did your homework. You asked around, read reviews, researched all the different plumbing companies in Regina, and finally decided on who you were going to have (likely you chose Family Plumbing and Heating) to do the work. We showed up, did some work inside, did some work outside, and left you with cool air. But what were we actually doing?
We were working hard (hardly working?) at making sure you had the best air conditioner install possible. A properly installed AC significantly decreases the issues you may have in the future. Certain steps need to be followed when installing air conditioners. Even skipping one step will reduce the efficiency of the unit. Outlined below are what one could consider the key steps (that often get missed) when installing an air conditioner.
A properly sized AC is key to it’s operation. One industry standard to follow is for every 600 square ft requires 1 ton of cooling. So a 900 square foot home would need a one and a half ton unit. Installing a unit too big for the area will provide too much cooling in a short amount of time causing the unit to short cycle, while an undersized unit will struggle to reach temperature adding undue stress.
2 Brazing with nitrogen
When brazing the lineset, nitrogen should be flowing through the pipe at all times. This will help prevent rapid oxidation inside the pipe. Without flowing nitrogen the inside pipe wall can begin to flake off. These flakes will soon clog the filter driers and can eventually make their way into the compressor which is a big problem you do not want.
3 Pressure testing
A compressor replacement is the last repair you want to be told you need. Next on the list would be a refrigerant leak. While freon is often nicknamed “gas” it’s kind of misleading. Freon does not run out so if you’re ever told you’re low of refrigerant it means you have a leak. We avoid this problem by filling the system up to a high PSI with nitrogen and watching to see if pressures drop.
4 Pulling a vacuum
Your install is almost complete! But first we need to de-gas and de-hydrate. Degassing removes the non-condensibles that can cause increased run times and derate the efficiency. De-hydrating removes the moisture within the line set. Moisture can cause premature failure of the oil inside the compressor. It will clog the metering device and eventually contaminate the lineset, ultimately leading for the need of a new system. (ouch). The goal of the vacuum should be to pull down (and hold) below 500 microns.
Above are 4 of the major steps, but as with everything else in life the devil is in the details. I’ve skipped over likely another 10 steps that while maybe not crucial to the operation of the equipment, are still important and must be followed.
If you are interested in an air conditioner installation this summer or would like to know more information always feel free to reach out and talk to us.