If you’ve worked with me on a project, especially a larger build or renovation, you would know I’m constantly asking for feedback. I firmly believe open communication between homeowner and contractor is key to success. If there are questions or concerns, I want them brought up immediately so they can be addressed. Client feedback has recently led to Family Plumbing and Heating opening up it’s newest sewer cleaning division. That’s right, as of March 2020 we have expanded our list of provided services and we now are fully capable of inspecting, cleaning, and repairing clogged or broken drains.
Tyler first asked me my thoughts on opening the sewer division early last year. It didn’t take me long to respond with, “Ew, gross.” My mind formed a montage of all the clumps of decade old hair I’ve pulled from drains over the years. And let’s not forget, clumps of hair are what you find on a good day. Things can get REALLY messy with drain cleaning. But call after call come in every month from new and previous clients requesting our assistance with their drain issues. What homeowners have found helpful is that if their problem is severe enough and a major repair is needed, Family Plumbing are also trained red-sealed plumbers. While there are other drain cleaning companies in the city, not all of them have the experienced staff on hand to complete these repairs. Project completion time can be cut in half when you only require one single service contractor. Tyler wrapped up his shopping spree and rounded out the final pieces of equipment we needed. We now have an inspection camera which will allow us to essentially give your home’s sewer a colonoscopy. We also bought a Rigid K60, this machine is for cutting through the heavy doody (see what I did there) clogs and tree roots. In total, we can provide the following services:
- Drain Cleaning: We’ve expanded from our previously limited capacity. From kitchen sinks to main sewers, it doesn’t matter the size of the pipe. We have 3 different units we can unleash to pound through almost anything.
- Drain Inspection: As previously mentioned we have the inspection camera now that we can send down the pipes to get a better visual of the actual condition of your drainage system. Inspection cameras work well for pinpointing exact breaks in the line, reducing the extent of repairs needed.
- Tree root removal: Anyone living in the older neighbourhoods of Regina knows exactly what I’m talking about. Tree roots breaking through the sewer wall causing blockages. Some homes have tree roots so bad they need this service once a year! (Which FYI, the city will reimburse you for. Even if it’s after hours!)
- Sewer replacement: We always offered this one. This includes both replacing the inside drainage, and/or the pipes outside your home leading to the city sewer. This is where we shine the best and our experience takes over. Replacing the sewer in a basement can become a fairly good sized renovation and success rates increase 10X when done by an experienced crew of plumbers.
Family Plumbing isn’t satisfied until we are the premier destination for homeowners, as well as those within the industry. Tyler was the main proponent for expanding our services as he strongly feels without providing ALL sewer services, we are falling short of our client’s expectations. Ask and ye shall receive, clog and we shall clean.
-Brenden
The past 12 months have flown by for Family Plumbing and Heating. Tyler and I took a big leap of faith starting up the company even though a lot of people around us told us it was too slow of an economy for a new plumbing contractor to make it. In extremely rare moments of weakness I will admit I had my doubts we wouldn’t need to pick up part time jobs to supplement our incomes. (Do people still sell Avon?) With assistance from friends in and out of the construction sector though we hit our stride as soon as we left the gate. We were also able to secure working relationships with some awesome property management companies within the city.
