Tyler and I have started 2019 off the same way we left 2018; hitting up call after call and having a blast while we do it. January has included quite a few starts to some renovation projects and the beginnings to what looks like a busy spring with clients asking us to quote them on their new builds. Working with clients on a new build can be very rewarding because A) there is nothing better than roughing in a house in the Summer, and B) you get the opportunity to help build what is potentially the client’s dream home and know you’re working on a project that will last a long time. 10 years from now when I’m teaching Smith to drive I’ll sit in the passenger seat and annoyingly point out every house in the neighbourhood I’ve built like every other trades-dad does.
As usual furnaces and boilers are shutting down when you would least like them to. Furnace repairs in Regina love to take place on weekends and holidays for some strange reason, but fortunately it has not been an overly cold winter until recently, this has helped a lot of older equipment limp through one more cold season. For a lot of homeowners, remember to replace your furnace filter (obviously you have already read our last post though), get a furnace maintenance completed and you may be able to make it to spring in one piece.
We also have entered the Regina Spring Home Show and have been getting prepared for a busy weekend, meeting everyone excited about their home renovations and also seeing all the other exhibitors that are set up. I attended last year and couldn’t believe the amount of booths that were a part of the show. Whatever renovation you might be planning, this is definitely the event you want to attend. The sheer deck building prowess in the room is palpable.
As always please follow along with us on Facebook @ Family Plumbing and Heating and Instagram @family_plumbing and feel free to call us anytime 306-519-3722
It’s time again for another reminder to change your furnace filter. While I don’t have any statistics or researched data sitting in front of me, I would risk guessing that a large number of furnace repair service calls in Regina could be avoided if filters were being replaced regularly. I’m talking about maybe thirty or even forty percent of calls stem from this issue.
A clogged filter will reduce the airflow returning to your furnace that will then be heated and delivered to your heat registers. This reduction in airflow causes the furnace to overheat and shut down due to safety concerns.
Don’t feel bad though if you are one of those many people who had to call for service only to fin out a clogged filter was the culprit. Our lives themselves are very hectic and it’s easy to forget about the filter duct away in the furnace. Generally your standard filter should be change every three months. This time line varies though deeding on the type of filter you have. I personally use a filter that only needs to be changed once a year. Others are reusable and simply need to be cleaned.
Always remember to point the arrow marked on the filter TOWARDS the furnace, as well, another good tip is to write the month it was installed directly on the filter to help you remember when it needs to be replaced.
A common question I get asked by clients is what kind of fixture they should buy for their upcoming renovation. Walking into Home Depot or Rona you can become overwhelmed with aisles full of faucets, shower trim, and toilets. It’s hard to tell where the quality fixtures are hiding and which ones are just shiny pieces of stainless steel. Here are some quick guidelines to help you make the best purchase possible.
1) Stick with the big names: Moen and Delta are the general go to’s. They have been around forever and aren’t going anywhere soon. This means that if a repair is needed the technicians have likely seen this problem before, have experience fixing it and replacement parts will be readily available. Large department stores don’t often carry the parts for their in-store brands. You may save money up front but will pay extra once it breaks down.
2) Cheaply priced, cheaply made: If you pay next to nothing for a kitchen faucet (less than $100), it would be considered a cheap faucet. It is likely made with a lot of plastic which degrades quickly especially depending on the hardness of your water. Sometimes it will be hard to stomach the price tag on some faucets but trust me, you’ll end up replacing the cheap faucet well before you replace a more expensive counterpart.
3) What about high end?: There are some very nice faucets and fixtures out there if you have the money. Two notes to remember for this category are the more expensive the fixture, usually the cost of install will rise as well. And as I’ve mentioned before, fewer clients go for the high end fixtures which means technicians have had less experience installing them which can lead to mistakes on the install.
4) Stick to the middle of the road: This will give you the most reward for your money. Not too expensive and not too cheap. These fixtures and faucets will check off all the boxes. Look nice, repair parts available, and technicians have experiencing repairing.
5) What type of toilet should I buy?: This is another common question. Now while there are some pretty cool fancy toilets out there, your money likely could be better well spent. I mean c’mon, we all know what we use it for! For around $150 you can find a lot of quality toilets.
If you find yourself standing in Home Depot scratching your head feel free to call Family Plumbing and Heating with any questions. We love talking about this stuff!
Across all the content Family Plumbing and Heating releases we continually mention that we are both the most accessible and transparent plumbing and HVAC contractor in and around Regina. These two expectations are what Tyler and I are working to use, among others, as pillars to help lift this company up further and further. But other than buzzwords to use for advertising, what do we mean by accessibility and transparency?
On the surface, accessibility is the easiest to describe. Phone, email, text, social media, etc. We put ourselves out there as much as we can to directly interact with our customers. We like to make sure anytime a homeowner has a question or concern that we are available to help guide them in the best direction for repairs. Our social media is also filled with volumes of our previous work and a look into our lives. Family Plumbing and Heating isn’t a hat we put on in the morning and take off at supper. (Reminder: order Family Plumbing and Heating hats!) The goals and values we set for our company are very much the same we carry in our personal lives. Being there for friends and families is important and its always better to make a relationship than make a dollar.
Transparency has always been important to us at Family Plumbing and Heating. Tyler and I feel so strongly in our abilities and the service we can provide that we are more than willing to face any scrutiny that might come our way. When a customer allows us into their home they know exactly what to expect. There is never a mystery about what technician is showing up. Too many times I pulled my hair out when I saw techs being dispatched to calls they had no business attending. Its understandable that not every tech might know the solution as soon as they see the problem. But an issue with larger companies is they send out technicians that can’t even recognize the problem in the first place. We also do not hide ourselves behind a logo to validate our worth. We use our logo as a backdrop and stand proudly in front, ready to repair every leaking pipe and broken furnace that comes our way. At every turn we try and lay our cards on the table, you might as well call us the Ace of Spades and King of Hearts.
Family Plumbing and Heating is always working hard to deliver the best service and build the strongest customer relationships. We are without a doubt the most convenient plumbing and HVAC company to reach in Regina. And if your not already following us (why wouldn’t you be?) finish reading and immediately head over to our Facebook and Instagram and follow along.
This past July I took off with my family for a two week vacation. When I left the house I was just another guy with a job, when I came back I was co-owner of Regina’s newest plumbing company.(Yikes!) Family Plumbing and Heating has officially launched and is on the attack to bring quality workmanship to the YQR landscape. I have especially been overwhelmed with the amount of support Tyler and I have received from friends and family. Everyone has been so encouraging to both of us. This have been my first week going full time with Family Plumbing and Heating and I did not expect how busy I would be. I thought I would spend most of my week at home sitting around in my underoos waiting for the phone to ring, but to my delight I have had to put on pants everyday! This kind of support appreciated more than a blog can describe and the love Family Plumbing and Heating receives is the same kind of support we will give back to our customers.
I did not expect so much behind the scenes work would have to be done to allow two plumbers to start cruising the streets of Regina though. Fill out this form, drop of that form, re-fill out previous form because you wrote down the date different than what “they” like. (It actually happened) But it’s totally worth it to be able to bring family oriented customer service to Regina Saskatchewan.
Thanks for coming to check out Family Plumbing and Heating’s initial entry into “Family Over Everything”, and I hope you have time to check out the rest of our website. While Tyler and I are very proud of what we have created so far, we are far from complete. (So don’t judge the website too harshly please) We plan to provide as much advice for homeowners as possible and cultivate a close relationship with our client base. As of right now though feel free to get ahold of myself or Tyler to assist you with your plumbing and HVAC concerns. We always try to provide next day service if not same day service.